"A full week after placing an order for my dog's critical pain meds, I received an email at 11:15 pm saying the order had been shipped. A week to ship would have been bad enough if it were true, but another 24 hours later, the USPS web site says that they have only been advised to expect a package for me. F & S hasn't actually delivered it to the post office yet! No apologies or even sympathy when I called Customer Service. This will be my first and last order to this company!"